Internet & TV

Internet in the dorm

Internet in the dorm is provided exclusively by Pÿur. Other providers are currently not available or only possible with great effort.

There used to be a discount for residents, but it has since been discontinued. Pÿur currently offers the following speed tiers:

  • 50 Mbit/s
  • 250 Mbit/s
  • 500 Mbit/s
  • 1000 Mbit/s

For normal use (streaming, online meetings, gaming, etc.), 250 Mbit/s is more than enough. Higher plans rarely make a noticeable difference, since the actual speed in the dorm often doesn’t reach the theoretical maximum anyway.


Wi-Fi & Router

With your Pÿur contract, you usually receive a WLAN cable box, which combines modem and router in one device. This router is preconfigured and ready to use, making setup very simple.

Typical features of the Pÿur WLAN cable box:

  • Supports Wi-Fi 5 (WLAN AC) or Wi-Fi 6 (WLAN AX), depending on the model
  • Multiple Gigabit Ethernet ports (4x 1 Gbit, some models with 1x 2.5 Gbit)
  • 2x telephone ports for analog phones or fax devices
  • Integrated DOCSIS modem for cable internet
  • Secure and stable connection, easy setup via web interface or WPS

A common model is the Sagemcom F@st 3896, which supports Wi-Fi 6 and up to 2.5 Gbit/s LAN.


Using your own router

If you prefer, you can also use your own router:

  • FRITZ!Box (Cable) – recommended if you want more features such as advanced network settings, DECT phones, or better Wi-Fi coverage.

Make sure the model supports cable connections (DOCSIS).

  • You can rent a FRITZ!Box directly from Pÿur (simple and preconfigured),

or buy/rent one externally – though this is usually a bit more expensive.

⚠️ Note: Only routers compatible with cable internet will work in the dorm.
DSL-only models are not supported.

Tip for Shared Apartments (WGs)

In most shared apartments, one roommate signs the internet contract and sets up the router. Wi-Fi usually covers both rooms without any issues.

If the second roommate also wants a LAN (Ethernet) connection, this can be done easily using a DLAN/Powerline adapter.

DLAN (also called Powerline) allows network data to be sent through the existing electrical wiring in the apartment. You simply plug one adapter near the router and another in the other room — both connect via LAN cable. It’s a practical solution when you need a wired connection but can’t run a cable across rooms.


Television (TV)

The dorm has a cable connection. You can optionally book TV service through Pÿur. This costs extra and is only needed if you actually want to watch TV.


Reliability & User Experience

Pÿur is generally reliable, but there can occasionally be short outages or connection issues.

Tips if problems occur:

  • Try restarting your router first.
  • Ask your neighbors whether the issue is dorm-wide or only affects your room.
  • Larger outages are usually reported in the dorm’s group chat.

When it comes to ping (for example, in gaming), cable isn’t the absolute best, but it’s fast and stable enough for most uses, including gaming.


Mobile Network Reception

Mobile reception inside the building can be weak, especially in hallways or rooms without a balcony. This is due to the strong wall insulation.

Tip:

  • Balconies or terraces usually have better reception.
  • Telekom generally offers the best coverage inside the building.

Community Hotspot

There is a community Wi-Fi hotspot in the common rooms. It’s suitable for basic browsing or email, but not for video streaming or online meetings, as the bandwidth is limited.


Fiber Internet

A fiber connection is not available in the dorm at this time.


Summary: > - Internet provider: Pÿur > - No alternative providers available

- Recommended plan: 250 Mbit/s for typical use
- Included: Pÿur WLAN cable box (Wi-Fi 5 or 6)
- Optional: FRITZ!Box Cable router (rental or own device)
- TV via cable connection (extra cost)
- Tip for shared apartments: use DLAN adapters for wired LAN
- Occasional outages – router restart usually helps
- Limited mobile reception, Telekom works best
- Community hotspot available for light use